The intelligent charging station reservation system launched by Zhejiang Xindiantu Digital Technology Co., Ltd has completely changed the dilemma of new energy vehicle owners who have to queue for several hours and charge for half an hour. Users can pre book the charging time slot of the target charging station through the APP (accurate to 15 minutes), and the system will reserve a parking space for them. Upon arrival, they can directly charge without waiting.
The system will intelligently allocate reservation quotas based on the real-time usage of charging stations to avoid conflicts caused by excessive reservations. For example, a certain charging station has 10 charging stations, and the system can accept up to 12 reservations per hour (with 20% flexible space reserved) to ensure the user experience of the reservation. After a successful reservation, users will receive a text message reminder, including the charging station address, parking number, and navigation link. Upon arrival, they can scan the code to start charging.
For users who temporarily cancel their appointments, the system has set up a "credit score" mechanism: there are 3 free cancellation opportunities per month, and if exceeded, credit scores will be deducted. If the credit score is too low, subsequent appointment permissions will be restricted. This measure effectively reduces the phenomenon of "breach of contract", and the appointment fulfillment rate remains above 90%. After the introduction of a reservation system at a charging station in a certain commercial district, the average waiting time for users has been reduced from 45 minutes to 5 minutes, and the charging efficiency has been improved by 8 times.
The intelligent reservation system also supports "cross station scheduling" - when the target charging station is fully booked, the system will recommend other available charging stations within 3 kilometers and provide a 5 yuan transfer subsidy. This flexible scheduling not only improves user satisfaction, but also enhances the overall utilization rate of charging stations within the region. The Zhejiang Xindiantu Digital Technology Co., Ltd enables every charging to proceed according to plan.